At Temperature Doctors Heating & Cooling, we know that picking a company you can believe in to do AC repair in Rockford is important. We get how important it is to find a reliable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A dependable company that can do AC repair should have a variety of references they’ll readily share with you. Look at these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Temperature Doctors Heating & Cooling a call at (815) 914-6197. We’re happy to help!